Privacy Policy

The Data Controller for personal data processing is: Serial S.r.l. Via Gualtiero Serafino 20, Roma (RM), Italy Tax ID / VAT: 18246331005 Email: info@facileautomatizzare.it

We collect the following personal data voluntarily provided by the user through the contact form on the site: - First and last name - Email address - Phone number - Description of work activities (free text) We also automatically collect technical data: - IP address (anonymized) - Browser type and device - Pages visited and visit duration - Technical cookies and, with consent, analytics cookies

Personal data is processed for the following purposes: a) Service delivery: generating the personalized automation report based on the user's description. b) Commercial contact: contacting the user to propose our consulting and automation services, based on legitimate interest or expressed consent. c) Service improvement: aggregated and anonymous analysis to improve the site and our services. d) Legal compliance: fulfilling obligations under Italian and European law and regulations.

Data processing is based on: - Consent of the data subject (Art. 6.1.a GDPR): for form submission and report generation. - Legitimate interest of the Controller (Art. 6.1.f GDPR): for subsequent commercial contact and statistical analysis. - Legal obligation (Art. 6.1.c GDPR): for tax and regulatory compliance.

Personal data may be shared with: - Technology service providers (hosting, email, CRM) acting as Data Processors under Art. 28 GDPR. - OpenAI (for AI report generation): work description data is sent to OpenAI APIs to generate the report. OpenAI acts as a Data Processor. - Make.com (for lead management): form data is sent via webhook for commercial management. Data is not sold to third parties or used for purposes other than those stated.

Some of our service providers (OpenAI, Make.com) may process data outside the European Union. In such cases, transfers are based on: - Adequacy decisions of the European Commission. - Standard Contractual Clauses (SCCs) approved by the European Commission. - Other appropriate safeguards under Articles 46-49 GDPR.

Personal data is retained for the time strictly necessary for the purposes for which it was collected: - Contact form data: maximum 24 months from collection, unless further consent is given. - Browsing data and analytics cookies: maximum 13 months. - Data required for legal compliance: for the period required by applicable law.

Under Articles 15-22 of the GDPR, you have the right to: - Access: obtain confirmation of processing and a copy of your data. - Rectification: correct inaccurate or incomplete data. - Erasure: request deletion of your data ("right to be forgotten"). - Restriction: restrict processing in certain circumstances. - Portability: receive your data in a structured, machine-readable format. - Objection: object to processing based on legitimate interest. - Withdraw consent: withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal. To exercise your rights, write to: info@facileautomatizzare.it You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali - www.garanteprivacy.it).

The site uses: - Necessary technical cookies: essential for the site to function (language preference, cookie consent status). No consent required. - Analytics cookies (with consent): used to collect anonymous and aggregated information about site usage. You can manage your cookie preferences through the banner shown on your first visit or through your browser settings.